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Home/Legal & Compliance/Privacy Policy
Official Policy Effective: October 2024

Privacy Policy

How Learnorama Technologies Pvt. Ltd. processes, protects, and respects personal data across our school LMS, cinematic lessons, labs, and educational services.

Entity: Learnorama Technologies Pvt. Ltd.
Jurisdiction: Hyderabad, Telangana, India
Contact: learnorama3@gmail.com
Privacy PolicyTerms & ConditionsRefund & Cancellation
1.About this Policy2.Data We Collect3.How We Use Data4.Children and School-Based Learning5.NOVA & Automated Learning6.Role-Based Access7.Sharing & Service Providers8.Cookies & Analytics9.Storage, Retention & Security10.Your Choices & Rights11.International Transfers12.Third-Party Links13.Policy Updates14.Contact & Grievances
Table of Contents
14 Clauses
  • 1.About this Policy
  • 2.Data We Collect
  • 3.How We Use Data
  • 4.Children and School-Based Learning
  • 5.NOVA & Automated Learning
  • 6.Role-Based Access
  • 7.Sharing & Service Providers
  • 8.Cookies & Analytics
  • 9.Storage, Retention & Security
  • 10.Your Choices & Rights
  • 11.International Transfers
  • 12.Third-Party Links
  • 13.Policy Updates
  • 14.Contact & Grievances

Questions or Grievances?

Reach out directly to our dedicated legal and support desk.

learnorama3@gmail.com
01

About this Policy

Learnorama Technologies Pvt. Ltd. (“Learnorama,” “we,” “us”) provides educational websites, an AI-powered learning management system (LMS), cinematic lessons, Future Skills learning activities, interactive labs, assessments, student progress reports, and associated services.

This Policy explains how personal data is handled when schools, educators, parents, students, and visitors use our services. Some services may be delivered under separate agreements with schools or partner organisations.

02

Data We Collect

Depending on the service and the user’s role, we may process:

  • a
    Account and Identity Information: Names, school, class, section, role, contact details, login identifiers, and authentication records.
  • b
    Educational Information: Enrolled courses, lesson progress, quiz answers, submissions, marks, feedback, XP, badges, and interactive learning activity.
  • c
    Parent and Educator Information: Contact and direct communication records between school personnel and linked parents/guardians.
  • d
    Support, Enquiry & Transactions: Support queries, event registrations, and payment-related records, such as transaction references (payment card details are processed directly by a certified payment provider).
  • e
    Technical & Diagnostic Data: IP address, device/browser information, access logs, essential cookies, and diagnostic performance events.

We may also process content that users intentionally upload or enter, including text, images, and project submissions.

03

How We Use Data

We use relevant data to operate accounts and school dashboards; deliver lessons, interactive labs, assignments, assessments, and progress reports; enable teacher-parent-school communications; maintain safety and prevent misuse; provide customer support; troubleshoot and improve performance; administer purchases and contractual obligations; and comply with applicable law.

Where legally required, we obtain appropriate consent or rely on another permitted legal basis before processing.

Educational Delivery

Personalized lesson pathways, interactive labs, assignment tracking, and formative assessments.

Security & Safety

Proactive abuse detection, role verification, account safeguarding, and infrastructure monitoring.

04

Children and School-Based Learning

Learnorama is designed to support school-age learners, including children. Schools and parents/guardians play an important role in authorising student participation.

Where Indian law (including the Digital Personal Data Protection Act) requires verifiable parental consent or other specific safeguards, Learnorama will implement the applicable requirements before processing children’s personal data.

Zero Advertising Policy: We do not knowingly use children’s personal data for behavioural advertising, and we do not intend to track or profile children for advertising.

Contextual Educational Metrics: Educational progress indicators are intended to support learning, not to provide clinical diagnoses, medical assessments, or definitive measures of intelligence or psychological condition. Schools and parents should review these indicators in context. Schools must only upload or provide student data when they have the authority to do so.

05

NOVA and Automated Learning Features

NOVA and related automated features may use lesson context, questions, submitted responses, and learning progress to generate explanations or recommendations.

Automated outputs may be inaccurate and should not replace educator judgement. Learnorama will describe material third-party AI processing, if any, where applicable.

Notice & Verification
Learnorama confirms whether any student inputs are transmitted to external AI providers, and strictly ensures that student personal data is never used for general public AI model training without authorization.
06

School, Parent, Teacher and Student Access

Role-based access is intended to limit information strictly to authorised users:

  • 1
    Teachers: May access information needed to teach and assess assigned students in their classes.
  • 2
    School Administrators: May access school-level records and analytics within their defined administrative permissions.
  • 3
    Parents & Guardians: May view learning information, homework status, and reports strictly for their linked children.
  • 4
    Students: May access their own individual learning records, interactive missions, submissions, and earned achievements.

Actual access depends on the school’s configuration and contract. Users must protect their credentials and report suspected unauthorised access immediately.

07

Sharing and Service Providers

We may share data with authorised schools and their personnel, parents/guardians as permitted, vendors who help provide hosting, communications, payment processing, security or support, and public authorities when lawfully required.

Providers receive only data needed for their specific function and are subject to appropriate contractual and security controls.

Commitment: We do not sell students’ personal data.

Vendor Governance
All infrastructure partners, database hosts, and messaging vendors undergo periodic compliance reviews and adhere to strict non-disclosure and security safeguards.
08

Cookies and Analytics

We may use essential cookies and similar technologies for sign-in, security, preferences, and service performance.

Optional analytics or performance technologies, if used, will be disclosed and controlled as required by applicable law. Browser settings may allow users to restrict cookies, although this can affect platform functionality.

09

Storage, Retention and Security

We use reasonable administrative, technical, and organisational safeguards appropriate to the information and risks involved. No online system can be guaranteed completely secure.

We retain data only for as long as needed for educational delivery, school contracts, support, legal compliance, dispute handling, and legitimate operational purposes, and then delete or anonymise it as appropriate.

10

Your Choices and Rights

Subject to applicable law and the role of the school or other organisation managing an account, eligible individuals may request:

  • •
    Access to information about personal data processing and summary of records.
  • •
    Correction or updating of inaccurate, incomplete, or out-of-date records.
  • •
    Erasure where personal data is no longer necessary for educational delivery or legal retention.
  • •
    Withdrawal of consent where processing depends on affirmative consent.
  • •
    Grievance redressal regarding data handling practices.

Parents/guardians may raise requests concerning children. Some requests may need to be routed through the relevant school. Withdrawal of consent may affect access to services that require the data. Requests can be sent to learnorama3@gmail.com; we may verify identity and authority before acting.

11

International Transfers

Some providers may store or process data outside India. Where this occurs, Learnorama will follow applicable Indian legal requirements and relevant contractual safeguards to ensure data protection standards remain equivalent.

12

Third-Party Links

Our services may link to external websites or educational tools. Their privacy practices are governed by their own policies; please review them before providing information to external domains.

13

Changes to this Policy

We may update this Policy to reflect product, legal, or operational changes. The updated version will show its effective date. Where required, we will provide additional notice or obtain fresh consent.

14

Contact and Grievances

For privacy inquiries, rights requests, or grievance redressal:

Learnorama Technologies Pvt. Ltd.
Email: learnorama3@gmail.com
Registered Office: Hyderabad, Telangana, India
Website: https://www.learnorama.in

This policy should be read in conjunction with our Terms & Conditions and Refund & Cancellation Policy.

Contact & Grievance Redressal

For questions regarding this policy, data rights requests, contractual terms, or customer grievances, please contact our registered office or legal desk.

Company EntityLearnorama Technologies Pvt. Ltd.
Official Email & Grievanceslearnorama3@gmail.com
Registered OfficeHyderabad, Telangana, India
Official Websitehttps://www.learnorama.in
Related Legal Policies:
Terms & ConditionsRefund & Cancellation

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